VidToPixar

FAQ

Answers before you create your film

Everything couples ask about ordering a personalized animated love story with VidToPixar.

What is VidToPixar?+

We turn your real photos into a personalized Pixar-style 3D animated love story film — a memorable anniversary or wedding gift video delivered digitally.

How fast is delivery?+

Digital delivery within 24 hours to the email you provide, after we receive complete photos and story details.

How much does it cost?+

From $30: 60 seconds $30, 90 seconds $40, 120 seconds $50. Two characters are included; additional people are $5 each (up to 8).

What’s included with music?+

60s and 90s include cinematic background music only (no custom song). 120s includes a FREE personalized love song from your story plus background music.

Do you offer a money-back guarantee?+

Yes — 100% money-back. Cancel before production for a full refund; after production we revise first, and if you’re still unhappy you can still get a full refund. See the Refund Policy.

Are revisions included?+

Yes. Unlimited revisions are included so likeness and creative details feel right.

What photos should I send?+

Clear, well-lit face photos (and full-body if possible) plus a few relationship moments. Better references help us turn photos into animation that looks like you.

How are photos used and stored?+

Only to fulfill your order. We do not sell or share them for ads. Photos are deleted within 30 days of completion (see Privacy Policy).

How do I pay?+

Secure checkout via Stripe. Depending on availability you may pay with Visa, Mastercard, Amex, PayPal, Apple Pay, or Google Pay.

Is there physical shipping?+

No. Films are digital only. See our Shipping / Digital Delivery page.

How do I track my order?+

Delivery updates go to your email. You can also use the Track Order page or contact support.

Where is VidToPixar based?+

Rua Angola 16, Olival Basto 2620-067, Portugal. Email support@vidtopixar.com.

Still need help? Contact us · Refund policy · Start your order